General AssistAnce

Part of Auburn's Business & Community Development Department

Jeff Tardif - Manager


The City of Auburn operates a General Assistance Program that assists eligible residents, for a limited period of time, who are unable to provide basic necessities essential to maintain themselves or their families. Eligibility is determined according to income and other guidelines which are established by Maine state statutes, City ordinance and Department of Health and Human Services policy.

Payment for rent, food and other basic necessities are issued to vendors in voucher form. Vouchers must be signed and returned for reimbursement. To learn more about the General Assistance Program, please view our "Guide to the Applicant's Rights and Responsibilities" brochure.


Phone:  207.333.6601 X1411
Physical Address:  95 Main Street 4th floor Auburn, Maine 04210
Mailing Address:  60 Court Street, Auburn, Maine 04210


Monday - Friday 8:30 AM - Noon  & 1:00 - 4:00 PM, by appointment only

If you are experiencing a life-threatening emergency after hours, call the Auburn Police Department at  (207) 333-6650 or (207) 784-7331.



This federal relief program is for homeowners financially impacted by COVID-19 who are behind on their mortgage, housing, property tax or utility payments and are at risk of foreclosure or loss of services.

Maine Housing Authority | COVID-19 rent relief application

Visit the site below to learn more about receiving up to $1,000 per month (for up to three months) for eligible households.