9-1-1 Director

Paul LeClair

It is the mission of The Lewiston/Auburn 9-1-1 Emergency Communications System to serve the public and the agencies it assists by handling requests efficiently, in a non-bias, courteous manner with the best-trained professionals while striving toward a commitment to excellence.

The Communications Center is responsible for receiving calls from residents and businesses in Lewiston, Auburn and Poland for services requiring Police, Fire and Medical assistance.  It is one of twenty-six Public Safety Answering Points (PSAPs) in the State of Maine and the third busiest in average call volume.

Phone:  207.786.5380 ext. 2
Email:  911director@auburnmaine.gov
Address:  552 Minot Avenue, Auburn, Maine 04210


Administrative Staff Hours:  Monday thru Friday 7:30am to 4:00pm
Communication Center Hours:  24 hours a day, 7 days a week



View the 2020 Annual Report of the Lewiston-Auburn Communication Center HERE.


We want you to know what happens at the other end of the line when you call the L-A Communications Center.

Click HERE for a helpful document


Lewiston-Auburn Communications is proud to offer the CodeRED emergency notification system. 

CodeRED is a FREE service provided to all residents in greater Auburn-Lewiston that will notify you of emergency information through phone calls, text messages, e-mails, social media and the CodeRED Mobile Alert app. The system will be used to keep you informed of local events that may immediately impact your safety. As a local resident, L-A 9-1-1 encourages you to take action and register your cell phone for this service and verify your home location to receive targeted notifications that directly impact your home or business.

REGISTER TODAY: https://public.coderedweb.com/cne/en-US/BF8D7603872E 

Visit the website above and enter the required information online (address, name, phone number(s), and email). This is the quickest way to sign up because the information you supply is immediately registered in the system. If you do not have Internet at home, please consider visiting a library or asking a friend or family member for assistance.

Click HERE for more information on CodeRED, including Frequently Asked Questions.

Support Staff

Drew McKinley

IT Director

207.786.5380 ext. 3

Timothy Hall

Operations Manager

207.786.5380 ext. 5

Katie Gallant

HR/Office Manager

207.786.5380 ext. 1