APD Triennial Community Survey
In an effort to provide the best possible services to our community, and in accordance with our accreditation best practices, the Auburn Police Department conducts a triennial Community Survey to gather resident feedback and input.
The City of Auburn has 67 square miles. Daily, more than 100,000 people live, work and play in this community. The Auburn Police Department mission is “to protect the quality of life in our community through our core values of Honor, Excellence, Loyalty, and Professionalism.” Building a trusting relationship - a true police/community partnership - with our community is vital to fighting crime and is among our highest priorities.
The APD community survey included questions on service delivery, targeted enforcement, how safe residents feel in their homes and neighborhoods, the professionalism and courtesy of department staff, and more. It also offered respondents the opportunity to share comments and feedback with APD administration.
The survey was made available in several different formats:
· In the form of a ‘hard copy’ or paper version, which we distributed at various community events and in our lobby.
· In electronic form (via “Survey Monkey,” an online survey tool), the link to which was provided on our website and on our Facebook page.
Our goal in producing this survey was not simply to comply with an accreditation standard. It will be utilized as a “platform for organizational learning,” a way to improve the quality of our work through constructive feedback from the citizens we serve. The data and direct feedback from our residents – our ‘stakeholders’ – allow us to better serve the residents, businesses and visitors of the City of Auburn.