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Government  9-1-1  

9-1-1 Director

Phyllis Gamache

It is the mission of The Lewiston/Auburn 9-1-1 Emergency Communications System to serve the public and the agencies it assists by handling requests efficiently, in a non-bias, courteous manner with the best-trained professionals while striving toward a commitment to excellence.

The Communications Center is responsible for receiving calls from residents and businesses in Lewiston, Auburn and Poland for services requiring Police, Fire and Medical assistance.  It is one of twenty-six Public Safety Answering Points (PSAPs) in the State of Maine and the third busiest in average call volume.

Phone:  207.786.5380 ext. 2
Address:  552 Minot Avenue, Auburn, Maine 04210



Administrative Staff Hours:  Monday thru Friday 7:30am to 4:00pm
Communication Center Hours:  24 hours a day, 7 days a week

Support Staff

Kristal Goff

HR/Office Manager

207.786.5380 ext. 1

Drew McKinley

Systems Manager

207.786.5380 ext. 3

Matt Charest

Support Specialist

207.333.6650 ext. 1913