A citizen concern or complaint causes police to examine the service that we provide to our community and to make necessary improvements in the way that we provide services. Similarly, we want to hear about it when we are doing something right!
Community policing depends on a working partnership between the police and the citizens we serve. We would rather not get to know our citizens as crime victims or as complainants. When problems arise, our goal is to resolve the issue quickly and courteously.
If you have a concern or a compliment, please contact us right away.
For official complaints, contact us for a complaint form. Once the form is complete, simply mail it to us or drop it off at the Police Department.
Each complaint will be investigated and appropriate follow-up actions taken. You will be informed periodically of any updates or the results of the investigation initiated by your complaint.
Please call the police department at 207-333-6650 if you have any questions or need assistance filling out the form.
Citizen Complaint Brochure - English version
Citizen Complaint Brochure - Somali version